24/7 Monitoring
We listen, so you don't have to.
24/7 Call Monitoring to Catch Issues Before They Escalate.
Chatwarden reviews every customer call, emails you about urgent issues, and helps you give feedback to your team. Sign up free and get $100 credit.
Get started free
Works with the phone system you already use.
Stay on Top of Every Customer Call
You want every customer to have a great experience, but you can't listen to every call. Chatwarden does it for you. It monitors conversations 24/7, flags urgent issues, and sends alerts so you can take action fast. It also helps you coach your team by showing what they're doing well and where they can improve.
Instant Alerts
Get notified when something needs your attention.
Smarter Coaching
Give your team feedback that makes a difference.
Train Chatwarden on your business
Upload your SOPs and scripts so Chatwarden knows how you want calls handled.
Connect your phone system
Integrate Chatwarden with Aircall, Dialpad, or RingCentral. Setup only takes a few clicks.
Enable automatic call review
We listen to every call, flag urgent issues, and suggest feedback for your team.
Pricing
$0.10
per minute
You only pay for the calls that Chatwarden reviews. No contracts or hidden fees. Start with $100 in free credit, which covers about 5 hours of calls.
Estimated Monthly Cost
$0.00
Get started in 3 easy steps
Step 1
Create a free Chatwarden account (no credit card needed).
Step 2
Upload your SOPs and call scripts.
Step 3
Connect your phone system. Chatwarden handles the rest.
Frequently asked questions
Is there really a free trial?
Absolutely. You'll start with $100 in credit, which is about 5 hours of calls. No credit card is required to get started, and you can pause or cancel anytime.
Is there a long-term commitment?
No. After your free credit is used, Chatwarden costs $0.10 per minute for calls it processes. There are no contracts or hidden fees, so you can stop anytime.
Does Chatwarden really follow our custom scripts?
Yes, upload your scripts so that Chatwarden can reference them when preparing feedback.
Is the feedback real-time or post-call?
Currently, Chatwarden provides immediate post-call feedback. As soon as a conversation ends, we transcribe and analyze it. If there's an urgent issue, you'll get an alert via email.