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Protect your brand from poor customer support experiences

Automate call monitoring for your business and get alerts when service falls below your standards. Sign up free and get $100 Credit.

Get started free See how it works

Integrates with:

Aircall logo Dialpad logo
Chatwarden call review screenshot

Stay on top of every customer call

Chatwarden listens to every call and alerts you at the first sign of compliance issues, unresolved problems or unhappy customers.

24/7 monitoring

We listen, so you don't have to.

Instant alerts

Get notified when something needs your attention.

Smarter coaching

Give your team feedback that makes a difference.

Get started free

How Chatwarden works

Get automated call monitoring that detects customer support issues and helps you improve your team's performance.

1

Define your call standards

Upload your call scripts, key procedures, or checklists. Chatwarden uses these as the benchmark for reviewing calls.

  • Customize to your specific business needs
  • Ensure compliance with your protocols
Teach Chatwarden about your business
Connect your phone system
2

Connect your phone system

Integrate Chatwarden with Aircall or Dialpad with a few clicks.

  • Simple one-click integrations
  • No technical expertise required
3

Enable automatic call review

We listen to every call, flag urgent issues, and suggest feedback for your team.

  • Immediate post-call analysis
  • Actionable insights for team improvement
Enable automatic call review

Pricing

$0.10 per minute

You only pay for the calls that Chatwarden reviews. No contracts or hidden fees. Start with $100 in free credit, which covers about 5 hours of calls.

4 min
300
Estimated monthly cost $120.00
Get started with $100 free credit

Get started in 3 easy steps

Setting up Chatwarden is quick and simple. You'll be up and running in minutes.

1

Create a free account

Sign up for Chatwarden (no credit card needed).

2

Upload your materials

Upload your SOPs and call scripts.

3

Connect your phone system

Connect your phone system. Chatwarden handles the rest.

Sign up now

Frequently asked questions

Everything you need to know about Chatwarden

Can I sign up for a trial?
Absolutely. As soon as you sign up, you'll start with $100 in credit, which is about 5 hours of calls. No credit card is required to get started, and you can pause or cancel anytime.

Is there a long-term commitment?
No. After your free credit is used, Chatwarden costs $0.10 per minute for calls it processes. There are no contracts, so you can stop anytime.

Does Chatwarden use my call scripts?
Yes, upload your scripts so that Chatwarden can reference them when preparing feedback for your team.

Is the feedback real-time or post-call?
Currently, Chatwarden provides immediate post-call feedback. As soon as a conversation ends, we transcribe and analyze it. If there's an urgent issue, you'll get an alert via email.